Mayor Martin J. Walsh announced the appointment of Aisha Miller as the chief of Civic Engagement for the City of Boston, effective Monday, December 7, 2020. The Civic Engagement Cabinet is composed of the Mayor’s Office of Neighborhood Services, the Mayor’s Office of Public Service and Community Outreach, Boston 311, and SPARK Boston and is dedicated to the efficient and effective delivery of city services, as well as creating opportunities for Boston residents to participate with local government. Miller is currently the assistant commissioner of Constituent Services for the Boston Inspectional Service Department.
“Aisha brings a wealth of knowledge and experience in civic engagement to this new role, and I am proud and excited to appoint her as my Chief of Civic Engagement,” Walsh said.
Miller will take the role of Jerome Smith, who served as director of the Office of Neighborhood Services and Chief of Civic Engagement for over six years. Current chief of staff for the Civic Engagement Cabinet, Edward M. McGuire III, will assume the role of director of the Mayor’s Office of Neighborhood Services effective Monday, December 7, 2020. Faisa Shariff was recently appointed as the Deputy Director of ONS.
Jerome Smith’s last day working at the City of Boston will be Friday, December 4, 2020. As chief of Civic Engagement and director of the Office of Neighborhood Services, he advised the mayor on efforts to preserve and enhance the quality of services delivered to residents, including overseeing Mayor Walsh’s Civic Academies and NEW (Neighborhood Engagement Walks) Boston, developing neighborhood partnerships, resolving problems related to code enforcement, rebranding and managing Boston 311, and spearheading Mayor Walsh’s Problem Properties Task Force, Fireworks Task Force, and Police Reform Task Force.
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