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Director of Maintenance-Brookline Housing Authority

Brookline Housing Authority


Director of Maintenance—Brookline Housing Authority

The primary purpose of this position is to direct the maintenance operations of the Brookline Housing Authority (BHA). The incumbent monitors maintenance staff performance through the digital work order system and develops and enhances reports to monitor performance. This position acts as the contract manager for all service contracts, including, but not limited to, fire alarms, boiler plants, pest control and elevator maintenance. The incumbent supervises the following unionized positions: Principal Clerk – Maintenance, Foremen, Lead Mechanics, Carpenter, Maintenance Mechanics, and Laborers.

All activities must support the BHA’s mission, strategic goals, and objectives.

Education and/or Experience

A minimum five (5) years of experience planning and scheduling maintenance work for a large residential real estate portfolio, including a minimum of three (3) years in a supervisory capacity. Bachelor’s Degree preferred in construction, facilities management, or related field. Procurement Certification required within one month of hire. Must possess a valid Massachusetts driver’s license and be insurable under the Authority’s plan. Knowledge of multifamily construction and building trades a plus.

Technical Skills

To perform this job successfully, the employee should have proficient computer skills (MS Word, Excel, and Outlook). Experience with PHA Web Housing Software, COMMBUYS, and Bid-Docs preferred. Must have the ability to learn other computer software programs as required.

Essential Duties and Responsibilities

  • Directs the efforts of a unionized work force including:  assigning, planning, and reviewing work, evaluating work performance, coordinating activities, maintaining standards, allocating personnel, selecting and training new employees, acting on employee problems, and recommending and implementing discipline.
  • Schedules and communicates maintenance staff work assignments; monitors and reviews work products; ensures tasks are completed within appropriate timeframes; performs periodic quality control audits of work order and other department systems.
  • Responsible for the periodic revision of department procedures, makes recommendations to ensure compliance with established laws, codes, regulations, and policies. Monitors staff training and certification requirements.
  • Develops and directs appropriate preventive maintenance programs for BHA properties.
  • Coordinates with Directors and other staff in preparation for DHCD Performance Management Reviews, REAC Inspections, independent audits, PHMAP and other scores related to BHA maintenance operations, and other annual inspections.
  • Coordinates with Foreman to: plan and schedule all vacancy turn over activities; review work order backlogs and other productivity issues; develop and maintain procedures and reporting systems.
  • Participates in the annual modernization planning cycle and oversees modernization projects (in conjunction with Director of Modernization) to ensure issues identified by maintenance staff, property managers, and others are included in plan priorities. Participates in redevelopment meetings and advises on Maintenance requirements.
  • Approves all purchase orders and requisitions for department equipment, supplies and materials.
  • Manages department procurement procedures: develops IFB specifications, submits bid notifications, and evaluates submissions for all service contracts, and approves vendors/contractors in accordance with applicable laws.
  • Responds to and provides guidance to emergency situations such as fires, floods, and weather-related issues 24/7 when necessary.

For a full job description, please visit:

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 50 pounds.

To Apply

Please submit a cover letter detailing your qualifications along with a resume to: shalpert@brooklinehousing.orgDeadline: May 26, 2021. No phone calls or letters. 

The BHA offers a competitive salary and strong benefits package, including state GIC health insurance and a defined-benefit pension. 

The BHA is an equal opportunity/affirmative action, Section 3 employer.  Females, LGBTQ individuals, minorities, veterans, Section 3 qualifying individuals, and persons with disabilities are strongly encouraged to apply.


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