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Executive Director

  • Full Time
  • Boston
Massachusetts Commission Against Discrimination


The Massachusetts Commission Against Discrimination (MCAD) is the independent state agency that enforces the Massachusetts anti-discrimination laws by investigating complaints of discrimination in employment, housing, public accommodations, and other aspects of everyday life.  Pursuant to its mission to eradicate discrimination in the Commonwealth, the MCAD also offers remedial and preventative training, and publishes resources online such as model policies, posters, and guides.

The Executive Director is the executive, operational and administrative head of the Massachusetts Commission Against Discrimination (“Commission” or “agency”) responsible for overseeing agency operations in service to the Commission’s mission to eradicate discrimination in the Commonwealth. The Executive Director is responsible for developing and executing the Commission’s strategic plan, and ensuring that the Commission fulfills its statutory mandates through respectful leadership of agency personnel, and open, collaborative communication with the Commissioners. The Executive Director manages the Commission’s senior management team and other agency personnel and serves as the liaison between the three MCAD Commissioners and agency staff.  The Executive Director reports to and is annually evaluated by the three MCAD Commissioners.


Duties and Responsibilities (these are a general summary and not all inclusive):



  1. In collaboration with agency Commissioners and senior leadership team works to develop strategic planning, and implements the Commission’s vision, goals and objectives using best business practices, available resources, and appropriate allocation of funds 
  2. Responsible for fostering a mission-forward agency culture, ensuring that strategy and allocation of resources serves the overarching mission to eradicate discrimination in the Commonwealth
  3. Represents the agency to the public; serves as Commission spokesperson in dealings with the media and approves all agency press releases and publications
  4. With respect to all assigned duties, communicates consistently, regularly, and effectively with the Commissioners in one-on-one and public meetings to ensure that the Commissioners are kept apprised of agency operational developments and fully briefed on Commissioners’ meeting agenda items requiring discussion and a vote
  5. Acts as primary liaison between agency and Commissioners and the MCAD Advisory Board, manages the relationship and works with the MCAD Advisory Board
  6. In collaboration with key staff, drafts legislative recommendations and develops the Commission’s legislative agenda; acts as the Commission’s liaison to the legislature and stakeholders, acts as primary communicator to those groups on the agency’s behalf including sending correspondence as the agency administrative head
  7. Acts as primary liaison to the agency’s federal partners; the U.S. Equal Employment Opportunity Commission (EEOC) and the U.S. Department of Housing and Urban Development (HUD)
  8. Operations and Administration 
  9. Oversees all operations, administration, budget and finances of the agency, personnel, and information technologies
  10. Works with key staff to develop and implement internal policies, protocols, and procedures to effectuate agency programs and ensure compliance with all applicable state and federal laws, regulations, collective bargaining agreements, and requirements
  11. Serves as manager of the senior management team and from time to time, various other supervisors
  12. Attends and participates in all Commissioners’ meetings, works with staff to prepare for meeting presentations and policy discussions, implements all Commissioner-approved actions or follow up as directed in meetings
  13. Delivers reports to the Commissioners on activities generally within Executive Director control, i.e., agency operations, finances, budget status and preparation, audits, and overall agency management; prepares the Commissioners for votes on all matters appropriate for Commissioners to vote upon as generally provided for in M.G.L. c. 151B, sec. 3
  14. Prepares the Commission’s annual report
  15. Serves as the appointing authority for the agency for all positions reporting up to the Executive Director and is responsible for maintaining an organizational structure that will best serve the mission and organizational goals, as well all personnel matters, including hiring Commission staff and instituting any necessary disciplinary or other corrective action.  Approval by the Commission to create or backfill senior management positions is required; senior management positions are those that report directly to the Executive Director
  16. Responsible for agency risk assessment, final budget preparation for presentation to the Commissioners, and agency operations
  17. Identifies any risks to the reputation, safety, security, and finances of the agency and develops risk management policies and protocols; implements processes and procedures to mitigate risk by implementing the agency’s Internal Controls Plan
  18. Assesses organizational opportunities for improving agency operations including all of the considerations with respect to risk assessment
  19. Responsible for final agency audit responses and corrective action
  20. Oversees the planning and preparation of Commission publications including website, reports, email communications and letters, social media, informational and related materials to further the Commission’s mandate and goals
  21. Responsible for training of agency staff ensuring all are competent and knowledgeable of regulations, laws, policies, and procedures pertaining to their job responsibilities, including standardization in the use of agency application and systems
  22. Responsible for overall buildings facilities management, security, safety issues, managing facilities relationships
  23. Oversees and manages agency services and public information priorities and strategy including website and information technologies
  24. Oversees all procedures regarding record management and retention / destruction, telecommunications, health and safety, security, quality assurance and mail
  25. Oversees and manages procurement and purchasing, and inventory of supplies and goods and services
  26. Responsible for the retention and security of agency data including the agency’s case management (CMS) applications and systems Oversees all policies regarding replacement, security and maintenance on all computers, laptops, printers, copiers, faxes, telephones, and other electronic communication devices

III.                Budget and Finance

  1. Responsible for the agency’s budget process, supervising the accounting and related financial services, monitoring sources of agency funding
  2. Presents yearly funding recommendations the Commissioners for approval
  3. Oversees agency purchasing process, and ensuring that agency employees are informed about and follow OSD procurement policies and procedures, particularly regarding large vendor and consulting procurements, ensuring compliance with the Commonwealth’s supplier diversity program
  4. Develops and presents information to legislators, analysts and staff abut Commission funding needs
  5. Coordinates budget development with the Commonwealth’s Administration and Finance budget staff; coordinates budget development strategies with House/Senate Ways and Means staff
  6. Recommends administrative budget requests and budget allocations. Ensure proper and timely allocation of funds and transfers
  7. Communicates budget needs to external constituents including the Executive Office of Administration and Finance, legislators, and legislative staff, including testifying in front of the Legislature’s Joint Committee on Ways and Means
  8. Ultimately responsible for executing and performance of the agency’s federal workshare agreements

Preferred Requirements

Master’s Degree or other graduate degree in Business Administration, Finance, Economics, Business, Law, Public Policy, Public Administration, or related field

Fifteen years of managerial experience with significant responsibilities in both administrative and financial responsibilities in a senior level position

Experience with federal and state civil rights laws and mandates

Experience with public policy

Ability to tactfully navigate challenging political environments and to keep all stakeholders informed and engaged

An understanding of performance management, lines of accountability, performance reviews, and the use of metrics to track and predict progress

Demonstrated record of success in management of a large and diverse staff

Experience working within a public body, Commission and with the Commonwealth’s Open Meeting Law

Experience developing and enforcing and ensuring adherence to best practices business models

Demonstrates exemplary ethical standards by leading by example

Familiar with working with all types of media

Superior writing, analytical and verbal presentation skills

Ability to take initiative, use sound judgment, resolve problems and work effectively with all levels of staff and constituents

Experience working in state government

Knowledge and experience in the Commonwealth’s budget process

Knowledge and experience in Human Resources

Fluent in more than one language

Ability to solve complex problems and engage Commissioners and key staff in the

decision-making process

Ability to recruit, mentor, promote and retain a diverse group of talented colleagues

Reputation for good character, honesty, and integrity

Capable of managing multiple tasks that are time sensitive in pressure situations.

Experience with change management and / or transforming an organization


Classification: Unclassified 

Annual salary range:   $172,000 to $215,000

Please include a cover letter as part of your application addressed to the HR director, Shirani A. Jimenez